Docs/Observability/Users

Users

The Users page breaks trace activity down by end user, so you can see who uses your AI application, how much, and at what cost.

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Open it from Gauge AI > Users in the sidebar. A user appears when traces are sent with a user ID. Set it when you instrument your application (see Tracing Fundamentals).

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The Users item under Discover AI is a different page. It lists employees seen by Discover AI on enrolled devices. See Shadow AI Dashboard.

What it shows

For each user ID:

  • Environment
  • First Event and Last Event
  • Total Events: traces and observations attributed to the user
  • Total Tokens and Total Cost

Search by user ID, and narrow the list with the date range, Env selector and filters.

User detail

Open a user to see badges for their observation count, trace count, total tokens, total cost and active period, followed by three tabs:

  • Traces: the user's traces.
  • Sessions: the user's sessions.
  • Scores: scores on the user's traces.

Common uses

  • Spot heavy users: find who drives the most cost or volume.
  • Support and debugging: jump to a specific user's traces when you investigate a report.
  • Per-user cost: understand consumption per customer or per seat. The Cost Dashboard also has a top-20 users by cost chart.

Access

Viewing this page needs the Users permission in the Gauge AI module. Among built-in roles, Owner, Department Admin, Security & Compliance and Cost Analyst have it. Opening a user's traces also needs trace access. See Who can see traces.

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The user ID is whatever identifier you send. Use a stable, non-sensitive ID where possible. Coding agents usually send the developer's email address.

Next steps

  • Sessions: a user's conversations.
  • FinOps: cost analysis across users, models and agents.
© 2026 ANTS Platform, Inc.Docs v1.0 · Last updated June 2026